Kiosk solutions solutions
Self-service Payment
Application Features:
Complies with Qtel’s “easy 123 steps” approach for simple & fast transaction experience.
Greater customer delight even by non-computer literate customers.
Metal Key Pad & quick transaction turn-around time.
Optional Multi Language view and voice over.
Provides Unique Transaction ID with source hierarchy identification stamp.
Multiple hierarchy based secure login/ password protected Kiosk access.
Business reports.
Operation & configuration control.
Industry standard network & system security.
Inbuilt recovery techniques to ensures high availability and security in public environments.
Inbuilt Security Synchronization control with Kiosk Central Management Server Cluster.
Transaction recover & restore technology is the event of system errors / crash.
Supports thin network bandwidth over GSM GPRS / EDGE / CDMA
One touch Comprehensive System Diagnostics.
Events & Logs for Pre-failure Analysis trigger preventive maintenance.
Real-time fault reports to quickly restore system.
Kiosk generated error alerts on SMS & Web posts
Remote Management & Control
Remote application & content update.
Real-time Intelligent remote SMS control.
Works in extreme environments.
Authentication with Transaction Data Integrity.
- Multiple advanced hierarchy based
secure access.
Drill-down reports and analysis.
- Technical & commercial operation
performance dashboard
- Dynamic search & sort tools for effective
data mining.
- Real-time Intuitive relevant graphic
reports
- Real-time Kiosk uptime reports.
- Diagnostic & self monitoring Server
Cluster with fall back.
Kiosk health monitoring, update & Configuration
- Kiosk alerts, handling, pre-emptive
failure analysis repair.
- Software / Firmware updates.
Fast client billing server integration.
Advanced multi-part reconciliation process tools &
reports.
Trouble Ticketing, logging & tracking for SLA
monitoring
Remote Management & Control of Kiosk Application
& Content
Quick customized features & reports.
Central Management Server Features:
Qtel’s APT’s when connected with Utility’s Billing Platform
integrated through CMS for on-line payment collection /
processing provides comprehensive remote MIS,
Reconciliation, Control, Audit & Diagnostic features. Easy
web interface for operation, information and control
which give real-time basic and advanced performance
reports & dashboards for SLA monitoring.
Qtel
Comtech Ltd.
(An ISO 9001:2008 Certified Company)
www.qtelcomtech.com
APT-E
SSK
APT-E
SSK
APT-E
SSK
SMS /GPRS/EDGE/CDMASMS /GPRS/EDGE/CDMA
Security
Reconciliations
Collections
Technical Support
Reports
Monitoring
Operation
UTILITY
Billing
Server
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BANK
INTERNET
CMS
User
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